Overview
This Privacy Policy explains how AI Visibility handles account information, customer access records, generated content, website scan data, AI processing, support communications, payment-related records, and operational logs.
Public Website Scan Data
After a customer connects one business domain, AI Visibility may read publicly available pages, titles, descriptions, headings, links, structured-data signals, robots information, sitemap information, and visible page text. AI Visibility does not require hosting credentials, private admin access, private website files, or customer API keys for this scan.
Account And Access Data
The account system may store customer name, email address, password hash, verification status, redeem code status, access type, connected domain, scan results, AI analysis, reset token hashes, refund status, and related account records. Passwords are stored as hashes.
Redeem Codes And Purchase Records
Redeem code records may include code value, status, assigned email, activation time, disabled time, refund status, and access notes. Payment processors may provide transaction identifiers, payer email, payment status, refund status, and related purchase metadata needed to grant or revoke access.
AI Processing
AI analysis requests are processed through an owner-managed AI service. Customers do not provide their own AI service keys. Relevant business profile and public website scan information may be sent for analysis.
Minimal operational logs may record account or request identifiers, operation type, time, status, and error information needed for security, abuse prevention, rate limits, troubleshooting, and service reliability.
Information Sent For AI Generation
AI requests may include business name, website URL, industry, target audience, products or services, approved topics, website scan context, internal link context, public authority references, customer questions, and prompt instructions needed to generate AI-ready content. Customers should not enter sensitive personal information, private medical information, financial account data, government identifiers, confidential client records, or regulated data into prompts unless they are legally allowed to do so.
Email Communications
AI Visibility may send account confirmation, login, password reset, purchase, redeem code, refund, support, and administrative notification emails. Email delivery may involve SMTP providers, hosting email systems, or other mail infrastructure configured for the product.
Support Communications
If you contact support, the information you provide may be used to troubleshoot access, billing, refund status, public website scans, AI analysis, account verification, or service behavior. Do not send passwords, private keys, API keys, or sensitive customer records.
Cookies And Sessions
AI Visibility uses session cookies and security tokens to manage login, dashboard access, CSRF protection, rate limits, password resets, redeem flow, and account confirmation. Disabling cookies may prevent login or account functions from working correctly.
Data Security
AI Visibility uses reasonable technical measures such as password hashing, protected configuration storage, access controls, token hashing, session protections, rate limits, and restricted records. No system can guarantee perfect security. Customers are responsible for strong passwords and protecting access to their email and account.
Data Sharing
Information may be processed by service providers needed to operate the product, including hosting providers, payment processors, email providers, security systems, analytics or logging systems if configured, and an AI processing provider. AI Visibility does not sell customer personal information as a data broker.
Refunds, Revocation, And Abuse Prevention
If a refund, chargeback, fraud report, abuse report, or access violation occurs, account records may be used to disable dashboard access, redeem codes, connected-domain access, and AI service access.
Retention
Account, domain, scan, analysis, access, support, refund, and security records may be retained as long as needed for service operation, legal compliance, fraud prevention, dispute handling, accounting, security, and business records.
Customer Choices
Customers may request access help, correction of account details, removal from non-essential communications, or account support by contacting AI Visibility Support. Some records may need to be retained for security, legal, accounting, refund, or dispute purposes.
Children
AI Visibility is intended for business use and is not directed to children. Customers should not use the product to knowingly collect information from children in violation of applicable law.
Contact
Privacy questions can be sent to support@aivisibilitypost.com.